What qualities should an employee in the hospitality industry possess? Hospitality employees are often the face of their respective organizations. As such, they need to have certain qualities in order to provide good customer service and create a positive experience for guests. Some of the key qualities that every hospitality employee should possess include: – … Read more
Long term pain affects many people in today’s society. Approximately 10-20% of the working adult population reports persistent or recurring pain that limits their ability to work (Shaw et al. , 2012, p. 694). Pain that last more than three to six months following an injury or after the expected time frame of recovery, is … Read more
A collective bargaining agreement collectively sets the terms on which an employer offers individual work contracts to each of its employees in the bargaining unit. A bargaining agreement, also herein referred to as a labor agreement, is a legally enforceable written commitment, which states the rights and duties of all parties involved. The labor agreement … Read more
By definition employee-assistance programs (EAP’s) give a business the means for identifying employees whose job performance is negatively affected by personal problems. EAP’s should arrange for structured assistance to solve those problems with the goal of reestablishing the employee’s job performance. Three ways they help the employer and the employee: First, EAP’s should help in … Read more
Over the past few decades, many people are hearing more about job related stress. With many households depending on duel incomes, people are working more and having less leisure time. Many claim that job stress has contributed to such illnesses as heart disease, depression, gastric problems, exhaustion, and many other related illnesses. This paper will … Read more
In todays society, cultural diversity is at the highest point it has ever been. As companies are becoming more diverse, it is becoming more important for them to understand and manage that diversity. People of different backgrounds, races, ages, sex, and/or religions create a diverse workforce. There is an importance of having a diverse workforce … Read more
There are many alternatives that are used to motivate workers beyond the conventional bureaucratic ways that was once thought of as the only way to control workers. Since the 1960’s we have learned a great deal of information leading to the discovery of alternatives to bureaucratic organizations. Today, bureaucratic ideas are still widely used among … Read more
In recent years preferential hiring has become an issue of great interest. Preferential hiring, which was devised to create harmony between the different races and sexes, has divided the lines even more. Supporters on both sides seem fixed in their positions and often refuse to listen to the other group’s platform. In this essay, the … Read more